My eCommerce managed services are for merchants looking for an experienced professional who understands direct-to-consumer sales and how to manage weekly marketing and trade performance. I have consistently delivered high ROI and multi-million pound growth for my clients working agency and client-side.
Managed Services
The Resource Gap
Many merchants struggle to scale faster than 1.3 X every year due to a resource bottleneck. Hiring, training and deploying knowledge workers whilst engineering an ‘Agile’ Culture and ‘Start-Up’ environment requires bottom line investment.
Cost
per employee (Avg)
£45k Marketing Manager Salary
£50k CRM Manager Salary
£55k eCommerce Manager Salary
£12k to replace midrange employee
£1,068 training budget per employee
Productivity
per employee (Avg)
13% IT workers leave within 1 year
33% looking for a new job in first 6 months
23% turnover before first anniversary
43% millennials leave within 2 years
60<90 days to recruit replacement
Revenue
per employee (Avg)
£150k Online UK retail sales
£147k Online UK software
£118k Average UK businesses
£110k Apparel UK Retail sales
£92k 10-49 employees
How It Works
Customer Acquisition
20+Hours per month
- Free Consultation
- Search Engine Opimisation
- Paid Social
- PPC / Google Shopping
- Display Advertising
- Affiliate Marketing
- Set-Up & Configuration
- Campaign Creative
- ROI Weekly Reports
*If your paid media budget is more than £25,000 a month I also provide competitive ROAS commission rates based on hitting performance targets.
Customer Retention
30+Hours per month
- Free Consultation
- Email Marketing
- RFM Segmentation
- Personalised Dynamic Content
- Loyalty Schemes
- Digital Design
- Set-Up / Configuration
- Weekly Reporting
- OnDemand QA
*I provide smaller packages for brands looking for help improving the effectiveness of your email marketing.
Third Party Commerce
40+Hours per month
- Free Consultation
- Weekly Trade Management
- Online Merchandising
- Profit & Loss Management
- Product Information Optimisation
- eCommerce Analysis
- Conversion Rate Optimisation
- Set-Up / Configuration
- OnDemand QA
*Minimum contract is 3 months but I can provide discounts for service contracts booked over 6 and 12 month blocks.