I believe the future of commerce and work is entering an acceleration phase. Against the backdrop of machine learning, mass automation and privacy legislation accurate and actionable data is no longer a nice-to-have it’s mission critical.
V3locity is my D2C e-commerce framework designed for founders, managers and marketing teams seeking to move beyond biased attribution models. My approach utilises data science, system thinking and virtualisation to unlock trapped value.
As an independent consultant my agenda is not to up-sell commission based partnerships or in-house products and services. My objective is to up-skill your team, deploy best-of-breed tools and ingrain analytical thinking into your organisation.
Performance Pain Points
Diminishing Performance
Have your online sales flat-lined or retraced year-on-year ? What is the ratio of your online sales? If less than 50% of the total gross you are falling behind the adoption curve. In 2022 internet sales have already reached 30% of total retail sales in the UK (ons.gov.uk). The good news is you still have time. Reach out to me today!
Digital Skill Gaps
Digital workers rotate jobs frequently due to a hard skill shortage, competition for talent and organisation culture alignment. High attrition rates can result in oscillating top-line sales performance and compounding bottom-line investment. Need help with digital skill resources? Let’s have a chat
Productivity
Achieving a healthy EBIT is far more interconnected than wholesale or retail operating models. In addition, D2C eCommerce follows a non-linear attribution, so it can be challenging to determine which of your cost centres can be optimised. So first, let’s discuss your P&L challenges?
Fractional D2C eCommerce Managed Services:
Performance
- D2C Commerce
- Marketplaces
- Marketing
Management
- Training / Upskilling
- Third-Party / Agencies
- In-house Teams
Productivity
- Data Analytics
- Agile Operations
- A.I. Automation
204
Increased D2C online gross sales by +204% and reduced operating costs by (-71%) over 3 years.
37
Increased net profit +37% year on year by cutting operational costs and yielding better performance from a (-10%) marketing spend optimisation.
38
Launched new direct-to-consumer brand channel with +38% net sales growth like-for-like over consecutive years
159
Increased repeat revenue by +159% YoY through the deployment of new customer relationship management tools, RFM data analysis, email platform optimisations
71
Increasing new customer orders by +71% and gross revenue by +82%, whilst reducing the customer acquisition cost by (-76%)
100
How can I help you with your business metrics? What are your current challenges to online growth?
Pricing
Outcome-orientated Fractional CMO Options
Marketing
£ 999
Per Month- Customer Acquisition
1-1 Performance session
(1 per month).
- Customer Retention
1-1 Performance session
(1 per month). - Action Plan
Task prioritisation: Asana, Jira
(bi-weekly). - Support
Troubleshooting, ad-hoc Q/A
(Slack/email). - Data Analytics
BI management dashboards
(BigQuery/Google Data Studio).
Productivity
£ 1499
Per Month- Trade Performance
Team coaching calls
(Weekly). - Process Optimisation
Agile coaching/sprint reviews
( Weekly). - 1-to-1 Productivity
1:1 Coaching calls
(2 per month). - Regular Support
Check-ins, ad-hoc Q/A
(Slack/email). - Data Analytics
BI management dashboards
(BigQuery/Google Data Studio).
GrowthAccelerator
£ 1999
Per Month- KPI Review
OKR / KPI calls
(4 per month). - Trade Performance
Data analysis and actions
(Weekly). - P&L Review
Gap analysis and forecasting
(Monthly) - Regular Support
Check-ins, ad-hoc Q/A
(Slack/Email). - Data Analytics
BI Management Dashboards
(BigQuery/Google Data Studio)
Clients
Brands & Retailers I have worked with over the past 24 years
